Interactive Kiosks Market by Type (ATMs, Self Service Kiosks, and Vending Machines), Industry (Retail, Healthcare, Banking Finance Service, Government, Entertainment, Transportation, & Hospitality), Component, & Geography - Global Forecast to 2020

Table of Contents

1 INTRODUCTION 15

1.1 STUDY OBJECTIVES 15
1.2 MARKET DEFINITION 15
1.3 MARKET SCOPE 16
1.3.1 MARKETS COVERED 16
1.3.2 YEARS CONSIDERED FOR THE STUDY 17
1.4 CURRENCY 17
1.5 LIMITATIONS 17
1.6 STAKEHOLDERS 17

2 RESEARCH METHODOLOGY 19

2.1 INTRODUCTION 19
2.2 RESEARCH DATA 19
2.2.1 SECONDARY DATA 21
2.2.1.1 Key data from secondary sources 21
2.2.2 PRIMARY DATA 21
2.2.2.1 Key data from primary sources 22
2.2.2.2 Key industry insights 23
2.2.2.3 Breakdown of primaries 23
2.3 MARKET ESTIMATION 24
2.3.1 BOTTOM-UP APPROACH 25
2.3.2 TOP-DOWN APPROACH 26
2.4 MARKET BREAKDOWN AND DATA TRIANGULATION 27

3 EXECUTIVE SUMMARY 28
4 PREMIUM INSIGHTS 34

4.1 ATTRACTIVE OPPORTUNITIES IN THE INTERACTIVE KIOSKS MARKET 34
4.2 INTERACTIVE KIOSKS MARKET, BY SELF-SERVICE KIOSKS SUB-TYPE 35
4.3 AUTOMATED TELLER MACHINE MARKET HELD THE LARGEST SHARE IN NORTH AMERICA IN 2014 36
4.4 APAC COUNTRIES EXPECTED TO GROW AT THE HIGHEST RATE IN THE INTERACTIVE KIOSK MARKET 37
4.5 LIFE CYCLE ANALYSIS, BY REGION 38

5 MARKET OVERVIEW 39

5.1 INTRODUCTION 40
5.2 MARKET EVOLUTION 40
5.3 MARKET SEGMENTATION 41
5.3.1 BY COMPONENT 42
5.3.2 BY TYPE 42
5.3.3 BY INDUSTRY 42
5.3.4 BY GEOGRAPHY 43
5.4 MARKET DYNAMICS 44
5.4.1 DRIVERS 45
5.4.1.1 Improved customer buying experiences and enhanced customer services 45
5.4.1.2 Interactive kiosks boosts sales and leads to high ROI 46
5.4.1.3 Interactive kiosk leads to improved efficiency 46
5.4.1.4 Enhanced product advertisement & promotion and study of consumer behavior 46
5.4.2 RESTRAINTS 47
5.4.2.1 Government regulation in installation of interactive kiosks 47
5.4.2.2 High initial cost and timely maintenance of the interactive kiosk 48
5.4.2.3 Increasing cybercrime and security issues would hinder the market growth 48
5.4.3 OPPORTUNITIES 48
5.4.3.1 Integrated technologies 48
5.4.4 CHALLENGES 49
5.4.4.1 Rise in use of tablets and mobile kiosks 49

6 INDUSTRY TRENDS 50

6.1 INTRODUCTION 51
6.2 VALUE CHAIN ANALYSIS 51
6.3 PORTER’S FIVE FORCES ANALYSIS 52
6.3.1 INTENSITY OF COMPETITIVE RIVALRY 53
6.3.2 THREAT OF SUBSTITUTES 54
6.3.3 BARGAINING POWER OF BUYERS 55
6.3.4 BARGAINING POWER OF SUPPLIERS 56
6.3.5 THREAT OF NEW ENTRANTS 57

7 INTERACTIVE KIOSK MARKET, BY COMPONENT 58

7.1 INTRODUCTION 59
7.2 HARDWARE COMPONENTS 60
7.2.1 DISPLAYS 61
7.2.2 PRINTERS 61
7.2.3 OTHERS 61
7.3 SOFTWARE COMPONENTS & SERVICES 61
 

8 INTERACTIVE KIOSK MARKET, BY TYPE 62

8.1 INTRODUCTION 63
8.2 AUTOMATED TELLER MACHINES (ATMS) 65
8.3 SELF-SERVICE KIOSKS 67
8.3.1 INFORMATION KIOSK 71
8.3.2 TICKETING KIOSK 73
8.3.3 PHOTO KIOSK 74
8.3.4 PATIENT INTERACTIVE KIOSKS 76
8.3.5 CHECK–IN KIOSKS 77
8.3.6 EMPLOYMENT KIOSKS 78
8.3.7 OTHERS 80
8.4 VENDING KIOSKS 81
8.4.1 FOOD & BEVERAGE VENDING 83
8.4.2 OTHERS 83

9 INTERACTIVE KIOSK MARKET, BY INDUSTRY 84

9.1 INTRODUCTION 85
9.2 RETAIL 87
9.3 HEALTHCARE 91
9.3.1 MEDICAL REPORTS 93
9.3.2 HOSPITAL MANAGEMENT 93
9.3.3 MEDICINES 94
9.4 BANKING & FINANCIAL SERVICES 94
9.5 GOVERNMENT 96
9.6 TRANSPORTATION 99
9.6.1 ROADWAY TRANSPORT 102
9.6.2 RAILWAY TRANSPORT 102
9.6.3 AIRWAY TRANSPORT 102
9.7 HOSPITALITY 103
9.8 ENTERTAINMENT 106
9.9 OTHERS 108

10 GEOGRAPHIC ANALYSIS 110

10.1 INTRODUCTION 111
10.2 NORTH AMERICA 115
10.2.1 U.S. 117
10.2.2 CANADA 117
10.2.3 MEXICO 118
10.3 EUROPE 120
10.3.1 U.K. 123
10.3.2 GERMANY 123
10.3.3 FRANCE 123
10.3.4 REST OF EUROPE 124
10.4 ASIA-PACIFIC 125
10.4.1 CHINA 127
10.4.2 JAPAN 128
10.4.3 INDIA 128
10.4.4 REST OF APAC 128
10.5 REST OF THE WORLD 130

11 COMPETITIVE LANDSCAPE 133

11.1 INTRODUCTION 134
11.2 MARKET RANKING FOR INTERACTIVE KIOSKS MARKET,2014 135
11.3 COMPETITIVE SCENARIO 136
11.4 DEVELOPMENTS 137
11.4.1 NEW PRODUCT LAUNCHES 137
11.4.2 PARTNERSHIPS, AGREEMENTS, CONTRACTS & COLLABORATIONS 138
11.4.3 ACQUISITION AND MERGERS 139

12 COMPANY PROFILES 140

12.1 KIOSK INFORMATION SYSTEMS 140
12.1.1 BUSINESS OVERVIEW 140
12.1.2 PRODUCTS 140
12.1.3 RECENT DEVELOPMENTS 141
12.1.4 MNM VIEW 141
12.1.4.1 SWOT analysis 142
12.2 NCR CORP. 143
12.2.1 BUSINESS OVERVIEW 143
12.2.2 PRODUCTS & SERVICES 144
12.2.3 RECENT DEVELOPMENTS 145
12.2.4 MNM VIEW 145
12.2.4.1 SWOT analysis 146
12.3 SLABBKIOSKS 147
12.3.1 BUSINESS OVERVIEW 147
12.3.2 PRODUCTS & SERVICES 147
12.3.3 RECENT DEVELOPMENTS 148
12.3.4 MNM VIEW 148
12.3.4.1 SWOT analysis 149
12.4 IBM CORP. 150
12.4.1 BUSINESS OVERVIEW 150
12.4.2 PRODUCTS 151
12.4.3 RECENT DEVELOPMENTS 151
12.4.4 MNM VIEW 151
12.4.4.1 SWOT Analysis 152
12.5 WINCOR NIXDORF AG 153
12.5.1 BUSINESS OVERVIEW 153
12.5.2 PRODUCTS & SERVICES 154
12.5.3 RECENT DEVELOPMENTS 154
12.5.4 MNM VIEW 155
12.5.4.1 SWOT analysis 155
12.6 EMBROSS GROUP PTY LTD. 156
12.6.1 BUSINESS OVERVIEW 156
12.6.2 PRODUCTS 156
12.6.3 RECENT DEVELOPMENTS 157
12.7 IER SAS 158
12.7.1 BUSINESS OVERVIEW 158
12.7.2 PRODUCTS 158
12.7.3 RECENT DEVELOPMENTS 158
12.8 PHOENIX KIOSK INC. 159
12.8.1 BUSINESS OVERVIEW 159
12.8.2 PRODUCTS & SERVICES 159
12.8.3 RECENT DEVELOPMENTS 160
12.9 MERIDIAN KIOSKS LLC 161
12.9.1 BUSINESS OVERVIEW 161
12.9.2 PRODUCTS & SERVICES 161
12.9.3 RECENT DEVELOPMENTS 162
12.10 REDYREF INTERACTIVE KIOSKS 163
12.10.1 BUSINESS OVERVIEW 163
12.10.2 PRODUCTS 163
12.10.3 RECENT DEVELOPMENTS 163
12.11 ADVANTECH CO., LTD. 164
12.11.1 BUSINESS OVERVIEW 164
12.11.2 PRODUCTS 165
12.11.3 RECENT DEVELOPMENTS 165
12.12 NEXCOM INTERNATIONAL CO., LTD. 167
12.12.1 BUSINESS OVERVIEW 167
12.12.2 PRODUCTS 167
12.12.3 RECENT DEVELOPMENTS 168
12.13 ASROCK INC. 170
12.13.1 BUSINESS OVERVIEW 170
12.13.2 PRODUCTS 170
12.13.3 RECENT DEVELOPMENTS 171
12.14 KONTRON AG 172
12.14.1 BUSINESS OVERVIEW 172
12.14.2 PRODUCTS 173
12.14.3 RECENT DEVELOPMENTS 173
12.15 SIEMENS AG 174
12.15.1 BUSINESS OVERVIEW 174
12.15.2 PRODUCTS 175

13 APPENDIX 176

13.1 INSIGHTS FROM INDUSTRY EXPERTS 176
13.2 DISCUSSION GUIDE 176
13.3 INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE 181
13.4 AVAILABLE CUSTOMIZATIONS 183
13.5 RELATED REPORTS 183

LIST OF TABLES

TABLE 1 MARKET SEGMENTATION: BY COMPONENT 42
TABLE 2 MARKET SEGMENTATION: BY TYPE 42
TABLE 3 MARKET SEGMENTATION: BY INDUSTRY 42
TABLE 4 MARKET SEGMENTATION: BY GEOGRAPHY 43
TABLE 5 KIOSK PROVIDERS HAVE REGISTERED GROWTH IN THE SALES AND ROI 45
TABLE 6 STRICT GOVERNMENT REGULATION IS THE MAJOR INHIBITING FACTOR RESPONSIBLE FOR LOW GROWTH RATE 47
TABLE 7 INTEGRATION OF TECHNOLOGY WILL LEAD TO THE IMPROVED INTERACTIVE KIOSK SYSTEMS 48
TABLE 8 GLOBAL INTERACTIVE KIOSKS MARKET SIZE, BY COMPONENT,
2013–2020 (USD BILLION) 60
TABLE 9 GLOBAL INTERACTIVE KIOSKS MARKET SIZE, BY TYPE, 2013–2020(USD BILLION) 64
TABLE 10 GLOBAL INTERACTIVE KIOSKS MARKET SIZE, BY TYPE,
2013–2020(MILLION UNITS) 65
TABLE 11 INTERACTIVE KIOSK MARKET SIZE FOR AUTOMATED TELLER MACHINE,
BY INDUSTRY, 2013–2020(USD BILLION) 65
TABLE 12 INTERACTIVE KIOSKS MARKET SIZE FOR ATMS, BY REGION,
2013–2020 (USD BILLION) 66
TABLE 13 INTERACTIVE KIOSKS MARKET SIZE FOR SELF-SERVICE KIOSKS, BY SUB–TYPE, 2013–2020(USD MILLION) 68
TABLE 14 INTERACTIVE KIOSKS MARKET SIZE FOR SELF-SERVICE KIOSKS, BY SUB–TYPE, 2013–2020(THOUSAND UNITS) 68
TABLE 15 INTERACTIVE KIOSK MARKET SIZE FOR SELF-SERVICE KIOSKS, BY INDUSTRY, 2013–2020(USD BILLION) 69
TABLE 16 INTERACTIVE KIOSKS MARKET SIZE FOR SELF-SERVICE KIOSKS, BY REGION, 2013–2020(USD MILLION) 70
TABLE 17 SELF-SERVICE KIOSKS MARKET SIZE FOR INFORMATION KIOSKS, BY INDUSTRY, 2013–2020(USD MILLION) 72
TABLE 18 SELF-SERVICE KIOSKS MARKET SIZE FOR TICKETING KIOSKS, BY INDUSTRY, 2013–2020(USD MILLION) 73
TABLE 19 SELF-SERVICE KIOSKS MARKET SIZE FOR PHOTO KIOSKS, BY INDUSTRY,
2013–2020 (USD MILLION) 75
TABLE 20 SELF-SERVICE KIOSKS MARKET SIZE FOR PATIENT INTERACTIVE KIOSKS,
BY INDUSTRY, 2013–2020 (USD MILLION) 76
TABLE 21 SELF-SERVICE KIOSKS MARKET SIZE FOR CHECK–IN KIOSKS, BY INDUSTRY, 2013–2020(USD MILLION) 77
TABLE 22 SELF-SERVICE KIOSKS MARKET SIZE FOR EMPLOYMENT KIOSKS, BY INDUSTRY, 2013–2020 (USD MILLION) 79
TABLE 23 SELF-SERVICE KIOSKS MARKET SIZE FOR OTHER KIOSKS, BY INDUSTRY,
2013–2020 (USD MILLION) 80
TABLE 24 INTERACTIVE KIOSKS MARKET SIZE FOR VENDING MACHINE KIOSKS,
BY SUB–TYPE, 2013–2020(USD BILLION) 81
TABLE 25 INTERACTIVE KIOSK MARKET SIZE FOR VENDING MACHINE, BY INDUSTRY,
2013–2020(USD BILLION) 82
TABLE 26 INTERACTIVE KIOSKS MARKET SIZE FOR VENDING MACHINES, BY REGION,
2013–2020(USD BILLION) 83
TABLE 27 GLOBAL INTERACTIVE KIOSKS MARKET SIZE, BY INDUSTRY,
2013–2020 (USD BILLION) 86
TABLE 28 INTERACTIVE KIOSK MARKET SIZE FOR SELF-SERVICE KIOSKS, BY INDUSTRY, 2013–2020 (USD MILLION) 87
TABLE 29 INTERACTIVE KIOSKS MARKET SIZE FOR RETAIL, BY TYPE,
2013–2020 (USD MILLION) 88
TABLE 30 SELF-SERVICE KIOSKS: INTERACTIVE KIOSKS MARKET SIZE FOR RETAIL,
BY SUB-TYPE, 2013–2020 (USD MILLION) 88
TABLE 31 INTERACTIVE KIOSKS MARKET SIZE FOR RETAIL, BY REGION,
2013–2020 (USD MILLION) 89
TABLE 32 RETAIL: INTERACTIVE KIOSKS MARKET SIZE FOR ATMS, BY REGION,
2013–2020 (USD MILLION) 89
TABLE 33 RETAIL: INTERACTIVE KIOSKS MARKET SIZE FOR SELF-SERVICE KIOSKS,
BY REGION, 2013–2020 (USD MILLION) 90
TABLE 34 RETAIL: INTERACTIVE KIOSKS MARKET SIZE FOR VENDING MACHINES, BY REGION, 2013–2020 (USD MILLION) 90
TABLE 35 INTERACTIVE KIOSKS MARKET SIZE FOR HEALTHCARE INDUSTRY,
BY SUB-SEGMENT, 2013–2020 (USD MILLION) 91
TABLE 36 SELF-SERVICE KIOSKS: INTERACTIVE KIOSKS MARKET SIZE FOR HEALTHCARE,
BY SUB-TYPE, 2013–2020 (USD MILLION) 92
TABLE 37 INTERACTIVE KIOSKS MARKET SIZE FOR HEALTHCARE, BY REGION,
2013–2020 (USD MILLION) 93
TABLE 38 INTERACTIVE KIOSKS MARKET SIZE FOR BANKING & FINANCIAL, BY REGION, 2013–2020 (USD MILLION) 95
TABLE 39 INTERACTIVE KIOSKS MARKET SIZE FOR GOVERNMENT, BY TYPE,
2013–2020 (USD MILLION) 96
TABLE 40 SELF SERVICE KIOSKS: INTERACTIVE KIOSKS MARKET SIZE FOR GOVERNMENT, BY SUB-TYPE, 2013–2020 (USD MILLION) 97
TABLE 41 INTERACTIVE KIOSKS MARKET SIZE FOR GOVERNMENT, BY REGION,
2013–2020 (USD MILLION) 98
TABLE 42 INTERACTIVE KIOSKS MARKET SIZE FOR TRANSPORTATION, BY SUB-SEGMENT, 2013–2020 (USD MILLION) 99
TABLE 43 INTERACTIVE KIOSKS MARKET SIZE FOR TRANSPORTATION, BY TYPE,
2013–2020 (USD MILLION) 100
TABLE 44 SELF-SERVICE KIOSKS: INTERACTIVE KIOSKS MARKET SIZE FOR TRANSPORTATION, BY SUB-TYPE, 2013–2020 (USD MILLION) 100
TABLE 45 INTERACTIVE KIOSKS MARKET SIZE FOR TRANSPORTATION, BY REGION,
2013–2020 (USD MILLION) 101
TABLE 46 INTERACTIVE KIOSKS MARKET SIZE FOR HOSPITALITY, BY TYPE,
2013–2020 (USD MILLION) 103
TABLE 47 SELF-SERVICE KIOSKS: INTERACTIVE KIOSKS MARKET SIZE FOR HOSPITALITY,
BY SUB-TYPE, 2013–2020 (USD MILLION) 104
TABLE 48 INTERACTIVE KIOSKS MARKET SIZE FOR HOSPITALITY, BY REGION,
2013–2020 (USD MILLION) 105
TABLE 49 INTERACTIVE KIOSKS MARKET SIZE FOR ENTERTAINMENT, BY TYPE,
2013–2020 (USD MILLION) 106
TABLE 50 SELF-SERVICE KIOSKS: INTERACTIVE KIOSKS MARKET SIZE FOR ENTERTAINMENT, BY SUB-TYPE, 2013–2020 (USD MILLION) 106
TABLE 51 INTERACTIVE KIOSKS MARKET SIZE FOR ENTERTAINMENT, BY REGION,
2013–2020 (USD MILLION) 107
TABLE 52 INTERACTIVE KIOSKS MARKET SIZE FOR OTHERS, BY TYPE,
2013–2020 (USD MILLION) 108
TABLE 53 SELF-SERVICE KIOSKS: INTERACTIVE KIOSKS MARKET SIZE FOR OTHERS,
BY SUB-TYPE, 2013–2020 (USD MILLION) 108
TABLE 54 INTERACTIVE KIOSKS MARKET SIZE FOR OTHERS, BY REGION,
2013–2020 (USD MILLION) 109
TABLE 55 GLOBAL INTERACTIVE KIOSKS MARKET SIZE, BY REGION,
2013–2020 (USD MILLION) 114
TABLE 56 NORTH AMERICA: INTERACTIVE KIOSKS MARKET SIZE, BY COUNTRY,
2013–2020 (USD MILLION) 115
TABLE 57 NORTH AMERICA: INTERACTIVE KIOSKS MARKET SIZE, BY INDUSTRY,
2013–2020 (USD MILLION) 118
TABLE 58 NORTH AMERICA: INTERACTIVE KIOSKS MARKET SIZE, BY TYPE,
2013–2020 (USD MILLION) 119
TABLE 59 EUROPE: INTERACTIVE KIOSKS MARKET SIZE, BY GEOGRAPHY,
2013–2020 (USD MILLION) 122
TABLE 60 EUROPE: INTERACTIVE KIOSKS MARKET SIZE, BY INDUSTRY,
2013–2020 (USD MILLION) 124
TABLE 61 EUROPE: INTERACTIVE KIOSKS MARKET SIZE, BY TYPE,
2013–2020 (USD MILLION) 125
TABLE 62 APAC: INTERACTIVE KIOSKS MARKET SIZE, BY COUNTRY,
2013–2020 (USD MILLION) 127
TABLE 63 APAC: INTERACTIVE KIOSKS MARKET SIZE, BY INDUSTRY,
2013–2020 (USD MILLION) 128
TABLE 64 APAC: INTERACTIVE KIOSKS MARKET SIZE, BY TYPE, 2013–2020 (USD MILLION) 129
TABLE 65 ROW: INTERACTIVE KIOSKS MARKET SIZE, BY INDUSTRY,
2013–2020 (USD MILLION) 131
TABLE 66 ROW: INTERACTIVE KIOSKS MARKET SIZE, BY TYPE, 2013–2020 (USD MILLION) 132
TABLE 67 MARKET RANK ANALYSIS OF THE TOP PLAYERS IN THE INTERACTIVE KIOSKS MARKET, 2014 135
TABLE 68 NEW PRODUCT LAUNCHES, 2013–2015 137
TABLE 69 PARTNERSHIPS, CONTRACTS, AND COLLABORATIONS, 2013–2015 138
TABLE 70 ACQUISITION & MERGER, 2013–2015 139

LIST OF FIGURES

FIGURE 1 INTERACTIVE KIOSKS MARKET 16
FIGURE 2 RESEARCH DESIGN 20
FIGURE 3 RESEARCH METHODOLOGY 24
FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH 25
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 26
FIGURE 6 DATA TRIANGULATION 27
FIGURE 7 SOFTWARE & SERVICES TO HOLD MAJOR MARKET SHARE FOR THE INTERACTIVE KIOSKS DURING THE FORECAST PERIOD 29
FIGURE 8 SELF SERVICE KIOSKS TYPE EXPECTED TO GROW AT THE HIGHEST RATE IN
THE INTERACTIVE KIOSKS MARKET DURING THE FORECAST PERIOD 30
FIGURE 9 PATIENT-SERVICE KIOSKS IN SELF-SERVICE INTERACTIVE KIOSK HELD MAJOR MARKET SHARE IN 2014 31
FIGURE 10 RETAIL INDUSTRY WOULD CONTINUE TO HOLD MAJOR MARKET SHARE IN
THE INTERACTIVE KIOSKS MARKET DURING THE FORECAST PERIOD 31
FIGURE 11 NORTH AMERICA HELD MAJOR MARKET SHARE IN THE INTERACTIVE KIOSKS MARKET DURING 2014 32
FIGURE 12 THE INTERACTIVE KIOSK MARKET IN THE APAC REGION EXPECTED TO GROW AT THE HIGHEST RATE DURING THE FORECAST PERIOD 34
FIGURE 13 PATIENT-INTERACTIVE KIOSKS HELD THE LARGEST MARKET SHARE IN TERMS OF VALUE IN 2014 35
FIGURE 14 U.S. HELD LARGEST MARKET SHARE IN NORTH AMERICA FOLLOWED
BY CANADA IN 2014 36
FIGURE 15 U.S. HELD THE LARGEST SHARE IN THE INTERACTIVE KIOSK MARKET GLOBALLY FOLLOWED BY U.K. IN 2014 37
FIGURE 16 APAC EXPECTED TO WITNESS THE HIGHEST GROWTH RATE FOLLOWED BY EUROPE DURING THE FORECAST PERIOD 38
FIGURE 17 INTERACTIVE KIOSK EVOLUTION 40
FIGURE 18 INTERACTIVE KIOSKS MARKET: SEGMENTATION 41
FIGURE 19 IMPROVED EFFICIENCY OF THE SYSTEM IS DRIVING THE INTERACTIVE KIOSKS MARKET 44
FIGURE 20 REGIONAL COMPARISON FOR THE DIGITAL SIGNAGE DISPLAY 46
FIGURE 21 IN-STORE: CONSUMER DIGITAL BEHAVIOUR TRENDS 47
FIGURE 22 MAJOR VALUE ADDED DURING THE HARDWARE AND SOFTWARE INTEGRATION PHASE OF MARKET 51
FIGURE 23 INTERACTIVE KIOSKS MARKET: PORTER’S FIVE FORCES ANALYSIS ,2015 52
FIGURE 24 BARGAINING POWER OF SUPPLIERS IN THE MARKET EXPECTED TO HAVE A HIGH IMPACT ON THE INTERACTIVE KIOSKS MARKET IN 2015 53
FIGURE 25 INTENSITY OF COMPETITIVE RIVALRY: MODERATE COMPETITION IN THE MARKET OWING TO HIGH GROWTH OF THE MARKET DURING THE FORECAST PERIOD 53
FIGURE 26 THREAT OF SUBSTITUTE EXPECTED TO BE LOW DUE TO SUBSTITUTE COST 54
FIGURE 27 BARGAINING POWER OF BUYERS EXPECTED TO BE MEDIUM OWING TO PRODUCT DIFFERENTIATION 55
FIGURE 28 BARGAINING POWER OF SUPPLIERS EXPECTED TO BE HIGH OWING TO MORE DEPENDENCE OF PLAYERS REVENUE ON INTERACTIVE KIOSKS INDUSTRY 56
FIGURE 29 MEDIUM IMPACT OF NEW ENTRANTS OWING TO STRINGENT GOVERNMENT REGULATIONS 57
FIGURE 30 INTERACTIVE KIOSKS MARKET SEGMENTATION: BY COMPONENT 59
FIGURE 31 GLOBAL INTERACTIVE KIOSKS MARKET SIZE, BY COMPONENT,
2015 VS.2020 (USD BILLION) 59
FIGURE 32 INTERACTIVE KIOSKS MARKET SEGMENTATION: BY HARDWARE COMPONENTS 60
FIGURE 33 INTERACTIVE KIOSKS MARKET SEGMENTATION: BY TYPE 63
FIGURE 34 ATMS EXPECTED TO HOLD THE HIGHEST MARKET SHARE OF INTERACTIVE KIOSKS DURING THE FORECAST PERIOD 64
FIGURE 35 NORTH AMERICA EXPECTED TO HOLD THE LARGEST MARKET SIZE FOR ATMS
BY 2020 66
FIGURE 36 INTERACTIVE KIOSK MARKET SEGMENTATION: BY SELF-SERVICE KIOSKS 67
FIGURE 37 INTERACTIVE KIOSKS MARKET SIZE FOR SELF-SERVICE KIOSKS, BY SUB–TYPE, 2015 VS. 2020 (USD MILLION) 67
FIGURE 38 INTERACTIVE KIOSKS MARKET SIZE FOR SELF-SERVICE KIOSKS, BY REGION,
2015 VS. 2020 (USD BILLION) 70
FIGURE 39 SELF-SERVICE KIOSKS: INTERACTIVE KIOSK MARKET SIZE FOR INFORMATION KIOSKS, BY INDUSTRY, 2015 VS. 2020 (USD MILLION) 71
FIGURE 40 SELF-SERVICE KIOSKS MARKET SIZE FOR TICKETING KIOSKS, BY INDUSTRY,
2015 VS. 2020 (USD MILLION) 73
FIGURE 41 SELF-SERVICE KIOSKS MARKET SIZE FOR PHOTO KIOSKS, BY INDUSTRY,
2015 VS. 2020 (USD MILLION) 74
FIGURE 42 SELF-SERVICE KIOSKS MARKET SIZE FOR PATIENT INTERACTIVE KIOSKS,
BY INDUSTRY, 2015 VS. 2020 (USD MILLION) 76
FIGURE 43 SELF-SERVICE KIOSKS MARKET SIZE FOR CHECK–IN KIOSKS, BY INDUSTRY,
2015 VS. 2020 (USD MILLION) 77
FIGURE 44 SELF-SERVICE KIOSKS MARKET SIZE FOR EMPLOYMENT KIOSKS, BY INDUSTRY, 2015 VS. 2020 (USD MILLION) 78
FIGURE 45 INTERACTIVE KIOSK MARKET SEGMENTATION: BY VENDING MACHINE 81
FIGURE 46 INTERACTIVE KIOSKS MARKET SIZE FOR VENDING MACHINES, BY REGION,
2015 VS. 2020 (USD BILLION) 82
FIGURE 47 INTERACTIVE KIOSKS MARKET SEGMENTATION: BY INDUSTRY 85
FIGURE 48 GLOBAL INTERACTIVE KIOSKS MARKET SIZE, BY INDUSTRY,
2015 VS. 2020 (USD BILLION) 85
FIGURE 49 INTERACTIVE KIOSKS MARKET SEGMENTATION: BY HEALTHCARE INDUSTRY 91
FIGURE 50 INTERACTIVE KIOSKS MARKET SIZE FOR HEALTHCARE, BY REGION,
2015 VS. 2020 (USD MILLION) 92
FIGURE 51 INTERACTIVE KIOSKS MARKET SIZE FOR BANKING & FINANCIAL, BY REGION,
2015 VS. 2020 (USD MILLION) 94
FIGURE 52 INTERACTIVE KIOSKS MARKET SIZE FOR GOVERNMENT, BY REGION,
2015 VS. 2020 (USD MILLION) 97
FIGURE 53 INTERACTIVE KIOSKS MARKET SEGMENTATION: BY TRANSPORTATION INDUSTRY 99
FIGURE 54 INTERACTIVE KIOSKS MARKET SIZE FOR TRANSPORTATION, BY REGION,
2015 VS. 2020 (USD MILLION) 101
FIGURE 55 INTERACTIVE KIOSKS MARKET SIZE FOR HOSPITALITY, BY REGION,
2015 VS. 2020 (USD MILLION) 104
FIGURE 56 INTERACTIVE KIOSKS MARKET SIZE FOR ENTERTAINMENT, BY REGION,
2015 VS. 2020 (USD MILLION) 107
FIGURE 57 INTERACTIVE KIOSKS MARKET SIZE FOR OTHERS, BY REGION,
2015 VS. 2020 (USD MILLION) 109
FIGURE 58 GLOBAL INTERACTIVE KIOSKS MARKET, BY REGION 111
FIGURE 59 GEOGRAPHIC SNAPSHOT (2015-2020): APAC INTERACTIVE KIOSKS MARKET ESTIMATED TO GROW AT THE HIGHEST RATE DURING THE FORECAST PERIOD 112
FIGURE 60 INDIAN INTERACTIVE KIOSKS MARKET ESTIMATED TO GROW AT THE HIGHEST RATE DURING THE FORECAST PERIOD 113
FIGURE 61 GLOBAL INTERACTIVE KIOSKS MARKET SIZE, BY REGION,
2015 VS. 2020 (USD MILLION) 113
FIGURE 62 NORTH AMERICA MARKET SNAPSHOT 116
FIGURE 63 NORTH AMERICA INTERACTIVE KIOSKS MARKET SEGMENTATION: BY COUNTRY 117
FIGURE 64 NORTH AMERICA: INTERACTIVE KIOSKS MARKET SIZE, BY TYPE,
2015 VS. 2020 (USD MILLION) 119
FIGURE 65 EUROPE MARKET SNAPSHOT 121
FIGURE 66 EUROPE INTERACTIVE KIOSKS MARKET, BY COUNTRY 122
FIGURE 67 EUROPE: INTERACTIVE KIOSKS MARKET SIZE, BY TYPE,
2015 VS. 2020 (USD MILLION) 125
FIGURE 68 APAC MARKET SNAPSHOT 126
FIGURE 69 APAC INTERACTIVE KIOSKS MARKET, BY COUNTRY 127
FIGURE 70 APAC: INTERACTIVE KIOSKS MARKET SIZE, BY TYPE,
2015 VS. 2020 (USD MILLION) 129
FIGURE 71 ROW INTERACTIVE KIOSKS MARKET 130
FIGURE 72 ROW: INTERACTIVE KIOSKS MARKET SIZE, BY TYPE,
2015 VS. 2020 (USD MILLION) 131
FIGURE 73 COMPANIES ADOPTED PRODUCT INNOVATION AS THE KEY GROWTH STRATEGY DURING 2012-2014 134
FIGURE 74 MARKET EVALUATION FRAMEWORK—NEW PRODUCT LAUNCHES DRIVE GROWTH AND INNOVATION IN 2015 136
FIGURE 75 BATTLE FOR THE MARKET SHARE: NEW PRODUCT LAUNCHES WAS THE KEY STRATEGY 137
FIGURE 76 KIOSK INFORMATION SYSTEMS: SWOT ANALYSIS 142
FIGURE 77 NCR CORP.: COMPANY SNAPSHOT 144
FIGURE 78 NCR CORP.: SWOT ANALYSIS 146
FIGURE 79 SLABBKIOSKS: SWOT ANALYSIS 149
FIGURE 80 IBM CORP.: COMPANY SNAPSHOT 150
FIGURE 81 IBM CORP.: SWOT ANALYSIS 152
FIGURE 82 WINCOR NIXDORF AG: COMPANY SNAPSHOT 153
FIGURE 83 WINCOR NIXDORF AG: SWOT ANALYSIS 155
FIGURE 84 ADVANTECH CO., LTD.: COMPANY SNAPSHOT 164
FIGURE 85 NEXCOM INTERNATIONAL CO., LTD.: COMPANY SNAPSHOT 167
FIGURE 86 ASROCK INC.: COMPANY SNAPSHOT 170
FIGURE 87 KONTRON AG: COMPANY SNAPSHOT 172
FIGURE 88 SIEMENS AG: COMPANY SNAPSHOT 174

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