Healthcare Virtual Assistants Market

Table of Contents

Chapter 1 Introduction

Study Background
Study Goals and Objectives
Reasons for Doing This Study
Scope of Report
Information Sources
Methodology
Geographic Breakdown
Analyst's Credentials
BCC Custom Research
Related BCC Research Reports

Chapter 2 Summary and Highlights

Chapter 3 Market and Technology Background

Artificial Intelligence and Machine Learning: Overview

• What is Artificial Intelligence?
• What Is Machine Learning?
• What is Natural Language Processing?

Artificial Intelligence in Healthcare

• Virtual Assistants for Patients and Healthcare Workers
• AI-Powered Chatbots
• Robots for Explaining Lab Results
• Robot-Assisted Surgery
• Automated Image Diagnosis with AI/ML
• AI-Powered Personal Health Companions
• Oncology-Detecting Skin Cancer with AI
• AI in Pathology
• Rare Diseases Detection with AI
• Cybersecurity Applications of AI in Healthcare
• Medication Management with AI and ML
• Health Monitoring with AI and Wearables

Intelligent Virtual Assistants: Overview

• Key Benefits of Intelligent Virtual Assistants
• Why Use Intelligent Virtual Assistants?
• Key Features of Intelligent Virtual Assistants
• Trends Related to Intelligent Virtual Assistants
• Potential Issues with Intelligent Virtual Assistants Software

Healthcare Chatbots

• Healthcare Chatbot Applications

Regulatory Aspects

• Health Insurance Portability and Accountability Act of 1996 (HIPAA)
• HITRUST CSF Compliance
• Digital Health Regulations in the Asia-Pacific Region

Chapter 4 Impact of COVID-19

Overview
Reasons for Virtual Assistants Gaining Popularity During the COVID-19 Pandemic

• Sudden Demand for Experienced Remote Workers
• Virtual Assistants Help Compensate for Revenue Loss
• Need for Quick and Flexible Service
• On-demand Professional Expertise
• Freedom to Mix and Match Skill Sets

Readiness of the Health System
Readiness of Technology Providers
Impact of Virtual Assistants in Post-COVID Health Delivery
Conclusion

Chapter 5 Market Dynamics

Market Drivers

• Rising Number of Smartphone Users and the Increasing Use of Healthcare Applications
• Increasing Demand for Excellent and Superior Healthcare Delivery
• Increasing Prevalence of Chronic Diseases
• COVID-19 Outbreak to Boost the Acceptance of Healthcare Virtual Assistants

Market Restraints

• Emerging Concerns Over the Security of Patient Data and the Absence of Structured Data in the Healthcare Sector

Market Opportunities

• Multi-Language Assistance in Healthcare Virtual Assistant Tools
• Growing Focus on Improving Conversational Virtual Assistant Tools

Competitive Landscape

• Nuance Communications Inc.
• Amazon
• Verint Systems Inc.

Chapter 6 Market Breakdown by Product

Global Market for Healthcare Virtual Assistants by Product

• Smart Speakers
• Chatbots

Chapter 7 Market Breakdown Technology

Global Market for Healthcare Virtual Assistants by Technology

• Automatic Speech Recognition
• Text-Based
• Text-To-Speech

Chapter 8 Market Breakdown by End User

Global Market for Healthcare Virtual Assistants by End User

• Healthcare Providers
• Healthcare Payers
• Patients
• Other End Users

Chapter 9 Market Breakdown by Region

Global Market for Healthcare Virtual Assistants by Region

• North America
• Europe
• Asia-Pacific
• Latin America

Chapter 10 Company Profiles

AMAZON.COM INC.
ADA HEALTH
BABYLON HEALTHCARE SERVICES LTD.
EGAIN CORP.
HEALTHTAP INC.
INFERMEDICA
KOGNITO
MEDRESPOND LLC
MICROSOFT CORP.
NUANCE COMMUNICATIONS INC.
SENSELY INC.
VERINT SYSTEMS INC.

Chapter 11 Appendix: Acronyms

List of Tables

Summary Table : Global Market for Healthcare Virtual Assistants, by Product Type, Through 2026
Table 1 : Global Ranking of Vendors of Healthcare Virtual Assistants, 2019
Table 2 : Global Market for Healthcare Virtual Assistants, by Product Type, Through 2026
Table 3 : Global Market for Smart Speakers in Healthcare Virtual Assistants, by Region, Through 2026
Table 4 : Global Market for Chatbots in Healthcare Virtual Assistants, by Region, Through 2026
Table 5 : Global Market for Healthcare Virtual Assistants, by Technology, Through 2026
Table 6 : Global Market for Automatic Speech Recognition Healthcare Virtual Assistants, by Region, Through 2026
Table 7 : Global Market for Text-Based Healthcare Virtual Assistants, by Region, Through 2026
Table 8 : Global Market for Text-To-Speech Healthcare Virtual Assistants, by Region, Through 2026
Table 9 : Global Market for Healthcare Virtual Assistants, by End User, Through 2026
Table 10 : Global Market for Healthcare Virtual Assistants for Healthcare Providers, by Region, Through 2026
Table 11 : Global Market for Healthcare Virtual Assistants for Healthcare Payers, by Region, Through 2026
Table 12 : Global Market for Healthcare Virtual Assistants for Patients, by Region, Through 2026
Table 13 : Global Market for Healthcare Virtual Assistants for Other End Users, by Region, Through 2026
Table 14 : Global Market for Healthcare Virtual Assistants, by Region, Through 2026
Table 15 : North American Market for Healthcare Virtual Assistants, by Product Type, Through 2026
Table 16 : North American Market for Healthcare Virtual Assistants, by Country, Through 2026
Table 17 : European Market for Healthcare Virtual Assistants, by Product Type, Through 2026
Table 18 : European Market for Healthcare Virtual Assistants, by Country, Through 2026
Table 19 : Asia-Pacific Market for Healthcare Virtual Assistants, by Product Type, Through 2026
Table 20 : Asia-Pacific Market for Healthcare Virtual Assistants, by Country, Through 2026
Table 21 : Middle Eastern and African Market for Healthcare Virtual Assistants, by Product Type, Through 2026
Table 22 : Latin American Market for Healthcare Virtual Assistants, by Product Type, Through 2026
Table 23 : Amazon.com Inc.: Products/Services Offered
Table 24 : Amazon.com Inc.: Recent Developments
Table 25 : ADA Health: Products/Services Offered
Table 26 : ADA Health: Recent Developments
Table 27 : Babylon Healthcare Services Ltd.: Products/Services Offered
Table 28 : Babylon Healthcare Services Ltd.: Recent Developments
Table 29 : eGain Corp.: Products/Services Offered
Table 30 : eGain Corp.: Recent Developments
Table 31 : HealthTap Inc.: Products/Services Offered
Table 32 : HealthTap Inc.: Recent Developments
Table 33 : Infermedica: Products/Services Offered
Table 34 : Infermedica: Recent Developments
Table 35 : Kognito: Products/Services Offered
Table 36 : Kognito: Recent Developments
Table 37 : MedRespond LLC: Products/Services Offered
Table 38 : MedRespond LLC: Recent Developments
Table 39 : Microsoft Corp.: Products/Services Offered
Table 40 : Microsoft Corp.: Recent Developments
Table 41 : Nuance Communications Inc.: Products/Services Offered
Table 42 : Nuance Communications Inc.: Recent Developments
Table 43 : Sensely Inc.: Products/Services Offered
Table 44 : Sensely Inc.: Recent Developments
Table 45 : Verint System Inc.: Products/Services Offered
Table 46 : Verint System Inc.: Recent Developments
Table 47 : Acronyms Used in the Market for Healthcare Virtual Assistants and Technologies

List of Figures

Summary Figure : Global Market Shares of Healthcare Virtual Assistants, by Product Type, 2020
Figure 1 : Healthcare Chatbots Applications
Figure 2 : Global Market Shares of Healthcare Virtual Assistants, by Product Type, 2020
Figure 3 : Global Market for Smart Speakers in Healthcare Virtual Assistants, 2019-2026
Figure 4 : Global Market for Smart Speakers in Healthcare Virtual Assistants, by Region, 2019-2026
Figure 5 : Global Market for Chatbots in Healthcare Virtual Assistants, 2019-2026
Figure 6 : Global Market for Chatbots in Healthcare Virtual Assistants, by Region, 2019-2026
Figure 7 : Global Market Shares of Healthcare Virtual Assistants, by Technology, 2020
Figure 8 : Global Market for Automatic Speech Recognition Healthcare Virtual Assistants, 2019-2026
Figure 9 : Global Market for Automatic Speech Recognition Healthcare Virtual Assistants, by Region, 2019-2026
Figure 10 : Global Market for Text-Based Healthcare Virtual Assistants, 2019-2026
Figure 11 : Global Market for Text-Based Healthcare Virtual Assistants, by Region, 2019-2026
Figure 12 : Global Market for Text-To-Speech Healthcare Virtual Assistants, 2019-2026
Figure 13 : Global Market for Text-To-Speech Healthcare Virtual Assistants, by Region, 2019-2026
Figure 14 : Global Market Shares of Healthcare Virtual Assistants, by End User, 2020
Figure 15 : Global Market for Healthcare Virtual Assistants for Healthcare Providers, 2019-2026
Figure 16 : Global Market for Healthcare Virtual Assistants for Healthcare Providers, by Region, 2019-2026
Figure 17 : Global Market for Healthcare Virtual Assistants for Healthcare Payers, 2019-2026
Figure 18 : Global Market for Healthcare Virtual Assistants for Healthcare Payers, by Region, 2019-2026
Figure 19 : Global Market for Healthcare Virtual Assistants for Patients, 2019-2026
Figure 20 : Global Market for Healthcare Virtual Assistants for Patients, by Region, 2019-2026
Figure 21 : Global Market for Healthcare Virtual Assistants for Other End Users, 2019-2026
Figure 22 : Global Market for Healthcare Virtual Assistants for Other End Users, by Region, 2019-2026
Figure 23 : Global Market for Healthcare Virtual Assistants, by Region, 2019-2026
Figure 24 : Global Market Shares of Healthcare Virtual Assistants, by Region, 2020
Figure 25 : North American Market Shares of Healthcare Virtual Assistants, by Product Type, 2020
Figure 26 : North American Market Shares of Healthcare Virtual Assistants, by Country, 2020
Figure 27 : U.S. Market for Healthcare Virtual Assistants, 2019-2026
Figure 28 : Canadian Market for Healthcare Virtual Assistants, 2020-2026
Figure 29 : European Market Shares of Healthcare Virtual Assistants, by Product Type, 2020
Figure 30 : European Market Shares of Healthcare Virtual Assistants, by Country, 2020
Figure 31 : German Market for Healthcare Virtual Assistants, 2019-2026
Figure 32 : French Market for Healthcare Virtual Assistants, 2019-2026
Figure 33 : U.K. Market for Healthcare Virtual Assistants, 2019-2026
Figure 34 : Italian Market for Healthcare Virtual Assistants, 2019-2026
Figure 35 : Spanish Market for Healthcare Virtual Assistants, 2019-2026
Figure 36 : Rest of European Market for Healthcare Virtual Assistants, 2019-2026
Figure 37 : Asia-Pacific Market Shares of Healthcare Virtual Assistants, by Product Type, 2020
Figure 38 : Asia-Pacific Market Shares of Healthcare Virtual Assistants, by Country, 2020
Figure 39 : Chinese Market for Healthcare Virtual Assistants, 2019-2026
Figure 40 : Indian Market for Healthcare Virtual Assistants, 2019-2026
Figure 41 : Japanese Market for Healthcare Virtual Assistants, 2019-2026
Figure 42 : Australian Market for Healthcare Virtual Assistants, 2019-2026
Figure 43 : Rest of Asia-Pacific Market for Healthcare Virtual Assistants, 2019-2026
Figure 44 : Middle Eastern and African Market Shares of Healthcare Virtual Assistants, by Product Type, 2020
Figure 45 : Latin American Market Shares of Healthcare Virtual Assistants, by Product Type, 2020
Figure 46 : Amazon.com Inc.: Net Revenue, 2016-2020
Figure 47 : Amazon.com Inc.: Revenue Share, by Business Segment, 2020
Figure 48 : eGain Corp.: Net Revenue, 2016-2020
Figure 49 : eGain Corp.: Revenue Share, by Business Segment, 2020
Figure 50 : eGain Corp.: Revenue Share, by Region, 2021
Figure 51 : Microsoft Corp.: Net Revenue, 2016-2020
Figure 52 : Microsoft Corp.: Revenue Share, by Business Segment, 2020
Figure 53 : Microsoft Corp.: Revenue Share, by Region, 2021
Figure 54 : Nuance Communications Inc.: Net Revenue, 2016-2020
Figure 55 : Nuance Communications Inc.: Revenue Share, by Business Segment, 2020
Figure 56 : Nuance Communications Inc.: Revenue Share, by Region, 2020
Figure 57 : Verint System Inc.: Net Revenue, 2017-2021
Figure 58 : Verint System Inc.: Revenue Share, by Business Segment, 2020
Figure 59 : Verint System Inc.: Revenue Share, by Region, 2021

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