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チャットボットの世界市場：用途別、タイプ別2025年予測
Chatbot Market Analysis By End User, By Application/Business Model, By Type, By Product Landscape, By Vertical, By Region (North America, Europe, APAC, MEA), And Segment Forecasts, 2014 - 2025
- 出版元：Grand View Research（米国）
出版元について - 発行年：2017年8月
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【レポート紹介】
チャットボットは今後急速な市場成長が期待され、その市場規模は2025年に12億5000万ドルに達するとレポートでは予測しています。当レポートでは、2025年に至るチャットボットの世界市場予測(市場規模US$)、エンドユーザー別市場(小企業、中企業、大企業)、用途/ビジネスモデル別市場(サービス、ソーシャルメディア、支払い/注文処理、マーケティング、その他)、タイプ別市場(スタンドアロン、Webベース、メッセンジャーベース/サードパーティー)、製品ランドスケープ別市場(人工知能、マーケティング、人知)、業界別市場(医療ヘルスケア、小売、BFSI、メディア/エンターテインメント、旅行/観光、Eコマース、その他)、主要国地域別市場など、詳細な市場予測データと分析を掲載しています。また市場分析、競合状況、主要企業/製品プロフィール動向などの情報も交えて、チャットボット市場の現在と今後展開を予測分析していきます。
【レポート構成概要】
◆ チャットボットの世界市場予測2014-2025年
・市場規模(US$)
◆ エンドユーザー別、市場-2025年
・小企業
・中企業
・大企業
※（市場規模US$）
◆ 用途/ビジネスモデル別、市場-2025年
・サービス
・ソーシャルメディア
・支払い、注文処理
・マーケティング
・その他
※（市場規模US$）
◆ タイプ別、市場-2025年
・スタンドアロン
・Webベース
・メッセンジャーベース、サードパーティー
※（市場規模US$）
◆ 製品ランドスケープ別、市場-2025年
・人工知能(AI/機械学習ベース→Growbots, Inc等)
・マーケティング(ルール/FAQベース→eコマース、小売りsocial media)
・人知(human intelligence：NLP/高度機械学習ベース→Google, Apple等)
※（市場規模US$）
◆ 業界別、市場-2025年
・医療ヘルスケア
・小売
・銀行、金融サービス、保険（BFSI）
・メディア、エンターテインメント
・旅行、観光
・Eコマース
・その他
・
◆主要国地域別市場-2025年
北米
・米国、カナダ、メキシコ
欧州
・ドイツ、英国
アジア太平洋
・日本、中国、韓国
中南米
・ブラジル、
中東アフリカ
※ 国地域別に全てのセグメントの細分化データ掲載、詳細は目次参照
※（市場規模US$）
◆市場分析
・市場ダイナミクス（ドライバー、障壁、機会、課題）
・業界構造分析(ファイブフォース分析)
・PESTEL分析
・競合状況
◆ チャットボットの主要企業/製品プロフィール動向
・BAIDU
・PONCHO
・KIK
・WECHAT
・VARO MONEY INC.
・BABYLON HEALTH
・REPLYYES
・SRI INTERNATIONAL
（全132頁）
【レポート詳細目次、データ項目一覧は当ページ下を参照ください】
英文詳細目次(table of contents)
【原文詳細目次】
Chatbot Market Analysis By End User, By Application/Business Model, By Type, By Product Landscape, By Vertical, By Region (North America, Europe, APAC, MEA), And Segment Forecasts, 2014 - 2025
Table of Contents
Chapter 1 Methodology and Scope
1.1 Research Methodology
1.2 Research Scope & Assumptions
1.3 List of Data Sources
Chapter 2 Executive Summary
2.1 Chatbot - Industry Snapshot & Key Buying Criteria, 2016 - 2025
Chapter 3 Industry Outlook
3.1 Market Segmentation
3.2 Market Size and Growth Prospects
3.3 Evolution of Chatbot Industry
3.4 Chatbot - Ecosystem
3.5 Chatbot Market Dynamics
3.5.1 Market driver analysis
3.5.1.1 Increasing messaging applications
3.5.1.2 Reduction in expenses of enterprises
3.5.1.3 Increasing application in e-commerce and BFSI industries
3.5.2 Market restraint analysis
3.5.2.1 Availability of free chatbot with specific rule set
3.5.3 Market Opportunity Analysis
3.5.3.1 Integration with Payment services
3.5.3.2 Integration with various IOT devices
3.6 Segmental Trends
3.7 Key Opportunities - Prioritized
3.8 Chatbot - Key Company Analysis, 2015
3.8.1 Key Company Analysis
3.8.2 List of key market players
3.9 Industry Analysis - Porter’s
3.10 Chatbot-PEST Analysis
3.11 Chatbot Market Insights
3.11.1 Major platforms on which chatbots are build
3.11.2 Major messaging platforms for which chatbots are build
3.11.3 Major investors and companies
3.11.4 General cost structure
3.11.5 Key features of chatbot
3.12 Chatbot Market Impact Analysis
3.12.1 Hurdles faced- how they are addressed
3.12.1.1 Threat from the messaging platforms
3.12.1.2 Charges for deployment & distribution
3.12.1.3 Stiff competition
3.12.1.4 Monetization
3.12.1.5 Voice bots or virtual assistants
3.12.1.6 Discovery, marketing & distribution
3.12.1.7 Picking the right platform
3.12.2 Investors strategy
3.12.3 Recent major mergers & acquisitions
3.12.4 Future of chatbot industry
3.12.5 Chatbot companies key strategies
3.12.6 Analyst recommendations
3.12.6.1 Recommendation-I - Unique product
3.12.6.2 Recommendation-II - Pick-up of right talent and location
3.12.6.3 Recommendation-III - Rapid technological changes
3.12.6.4 Recommendation-IV - Affiliate marketing
3.12.6.5 Recommendation-V - Non - technical
Chapter 4 Chatbot: End-User Estimates & Trend Analysis
4.1 Chatbot Market: End User Movement Analysis
4.1.1 Large enterprise
4.1.1.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
4.1.2 Medium enterprise
4.1.2.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
4.1.3 Small enterprise
4.1.3.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
Chapter 5 Chatbot: Application/Business Model Estimates & Trend Analysis
5.1 Chatbot Market: Application or Business Model Movement Analysis
5.1.1 Bots for service
5.1.1.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
5.1.2 Bots for social media
5.1.2.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
5.1.3 Bot for payments/order processing
5.1.3.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
5.1.4 Bots for marketing
5.1.4.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
5.1.5 Others
5.1.5.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
Chapter 6 Chatbot: Type Estimates & Trend Analysis
6.1 Chatbot Market: Type Movement Analysis
6.1.1 Standalone
6.1.1.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
6.1.2 Web based
6.1.2.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
6.1.3 Messenger based/third Party
6.1.3.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
Chapter 7 Chatbot: Product Landscape Estimates & Trend Analysis
7.1 Chatbot Market: Functional Product Landscape Movement Analysis
7.1.1 Artificial intelligence
7.1.1.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
7.1.2 Marketing
7.1.2.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
7.1.3 Human intelligence
7.1.3.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
Chapter 8 Chatbot: Vertical Estimates & Trend Analysis
8.1 Chatbot Market: Vertical Movement Analysis
8.1.1 Healthcare
8.1.1.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
8.1.2 Retail
8.1.2.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
8.1.3 Banking Financial Services and Insurance (BFSI)
8.1.3.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
8.1.4 Media and entertainment
8.1.4.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
8.1.5 Travel & tourism
8.1.5.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
8.1.6 E-commerce
8.1.6.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
8.1.7 Other
8.1.7.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
Chapter 9 Chatbot: Regional Estimates & Trend Analysis
9.1 Chatbot Market: Regional Movement Analysis
9.2 North America
9.2.1 North America market place: Key takeaways
9.2.2 North America Chatbot market, 2014 - 2025
9.2.2.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
9.2.3 U.S. chatbot market, 2014 - 2025
9.2.3.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
9.2.4 Canada chatbot market, 2014 - 2025
9.2.4.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
9.2.5 Mexico chatbot market, 2014 - 2025
9.2.5.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
9.3 Europe
9.3.1 Europe market place: Key takeaways
9.3.2 Europe chatbot market, 2014 - 2025
9.3.2.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
9.3.3 Germany chatbot market, 2014 - 2025
9.3.3.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
9.3.4 UK chatbot market, 2014 - 2025
9.3.4.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
9.4 Asia Pacific
9.4.1 Asia Pacific market place: Key takeaways
9.4.2 Asia Pacific chatbot market, 2014 - 2025
9.4.2.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
9.4.3 China Chatbot market, 2014 - 2025
9.4.3.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
9.4.4 South Korea chatbot market, 2014 - 2025
9.4.4.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
9.4.5 Japan chatbot market, 2014 - 2025
9.4.5.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
9.5 South America
9.5.1 South America market place: Key takeaways
9.5.2 South America chatbot market, 2014 - 2025
9.5.2.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
9.5.3 Brazil chatbot market, 2014 - 2025
9.5.3.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
9.6 MEA
9.6.1 MEA marketplace: Key takeaways
9.6.2 MEA chatbot market, 2014 - 2025
9.6.2.1 Global market estimates and forecasts, 2014 - 2025 (USD Billion)
Chapter 10 Competitive Product landscape
10.1 Baidu
10.1.1 Company overview:
10.2 Poncho
10.2.1 Company overview:
10.2.2 Key features
10.3 Kik
10.3.1 Company overview:
10.3.2 Key features
10.4 WeChat
10.4.1 Company overview:
10.4.2 Key services & applications:
10.5 Varo Money Inc.
10.5.1 Company overview:
10.5.2 Key features:
10.6 Babylon Health
10.6.1 Company overview:
10.6.2 Key services & applications:
10.7 ReplyYes
10.7.1 Company overview:
10.7.2 Key services & applications:
10.8 SRI International
10.8.1 Company overview:
10.8.2 Key features:
List of Tables
TABLE 1 Chatbot - Industry snapshot & critical success factor, 2016 - 2025
TABLE 2 Global Chatbot market, 2014 - 2025 (USD Million)
TABLE 3 Global Chatbot market estimates and forecasts by end-user , 2014 - 2025 (USD Million)
TABLE 4 Global Chatbot market estimates and forecasts by application/business Model, 2014 - 2025 (USD Million)
TABLE 5 Global Chatbot market estimates and forecasts by type, 2014 - 2025 (USD Million)
TABLE 6 Global Chatbot market estimates and forecasts by product landscape , 2014 - 2025 (USD Million)
TABLE 7 Global Chatbot market estimates and forecasts by vertical, 2014 - 2025 (USD Million)
TABLE 8 Global Chatbot market estimates and forecasts by region, 2014 - 2025 (USD Million)
TABLE 9 Key Investors
TABLE 10 Cost Structure
TABLE 11 Key Features
TABLE 12 Global large enterprise market by region, 2014 - 2025 (USD Million)
TABLE 13 Global medium enterprise market by region, 2014 - 2025 (USD Million)
TABLE 14 Global small enterprise market by region, 2014 - 2025 (USD Million)
TABLE 15 Global bots for service market by region, 2014 - 2025 (USD Million)
TABLE 16 Global bots for social media market by region, 2014 - 2025 (USD Million)
TABLE 17 Global bots for payments/order processing market by region, 2014 - 2025 (USD Million)
TABLE 18 Global bots for marketing market by region, 2014 - 2025 (USD Million)
TABLE 19 Global others market by region, 2014 - 2025 (USD Million)
TABLE 20 Global standalone market by region, 2014 - 2025 (USD Million)
TABLE 21 Global web based market by region, 2014 - 2025 (USD Million)
TABLE 22 Global messenger based/third Party market by region, 2014 - 2025 (USD Million)
TABLE 23 Global artificial intelligence market by region, 2014 - 2025 (USD Million)
TABLE 24 Global marketing market by region, 2014 - 2025 (USD Million)
TABLE 25 Global marketing market by region, 2014 - 2025 (USD Million)
TABLE 26 Global healthcare market by region, 2014 - 2025 (USD Million)
TABLE 27 Global retail market by region, 2014 - 2025 (USD Million)
TABLE 28 Global banking financial services and insurance market by region, 2014 - 2025 (USD Million)
TABLE 29 Global media and entertainment market by region, 2014 - 2025 (USD Million)
TABLE 30 Global travel & tourism market by region, 2014 - 2025 (USD Million)
TABLE 31 Global e-commerce market by region, 2014 - 2025 (USD Million)
TABLE 32 Global entertainment market by region, 2014 - 2025 (USD Million)
TABLE 33 North America chatbot market, 2014 - 2025 (USD Million)
TABLE 34 North America chatbot market by end user, 2014 - 2025 (USD Million)
TABLE 35 North America chatbot market by application / business model, 2014 - 2025 (USD Million)
TABLE 36 North America chatbot market by type, 2014 - 2025 (USD Million)
TABLE 37 North America chatbot market by product landscape, 2014 - 2025 (USD Million)
TABLE 38 North America chatbot market by vertical, 2014 - 2025 (USD Million)
TABLE 39 U.S. chatbot market, 2014 - 2025 (USD Million)
TABLE 40 U.S. chatbot market by end user, 2014 - 2025 (USD Million)
TABLE 41 U.S. chatbot market by application / business model, 2014 - 2025 (USD Million)
TABLE 42 U.S. chatbot market by type, 2014 - 2025 (USD Million)
TABLE 43 U.S. chatbot market by product landscape, 2014 - 2025 (USD Million)
TABLE 44 U.S. chatbot market by vertical, 2014 - 2025 (USD Million)
TABLE 45 Canada chatbot market, 2014 - 2025 (USD Million)
TABLE 46 Canada chatbot market by end user, 2014 - 2025 (USD Million)
TABLE 47 Canada chatbot market by application / business model, 2014 - 2025 (USD Million)
TABLE 48 Canada chatbot market by type, 2014 - 2025 (USD Million)
TABLE 49 Canada chatbot market by product landscape, 2014 - 2025 (USD Million)
TABLE 50 Canada chatbot market by vertical, 2014 - 2025 (USD Million)
TABLE 51 Mexico chatbot market, 2014 - 2025 (USD Million)
TABLE 52 Mexico chatbot market by end user, 2014 - 2025 (USD Million)
TABLE 53 Mexico chatbot market by application / business model, 2014 - 2025 (USD Million)
TABLE 54 Mexico chatbot market by type, 2014 - 2025 (USD Million)
TABLE 55 Mexico chatbot market by Product landscape , 2014 - 2025 (USD Million)
TABLE 56 Mexico chatbot market by vertical, 2014 - 2025 (USD Million)
TABLE 57 Europe chatbot market, 2014 - 2025 (USD Million)
TABLE 58 Europe chatbot market by end user, 2014 - 2025 (USD Million)
TABLE 59 Europe chatbot market by application / business Model, 2014 - 2025 (USD Million)
TABLE 60 Europe chatbot market by type, 2014 - 2025 (USD Million)
TABLE 61 Europe chatbot market by Product landscape , 2014 - 2025 (USD Million)
TABLE 62 Europe chatbot market by vertical, 2014 - 2025 (USD Million)
TABLE 63 Germany chatbot market, 2014 - 2025 (USD Million)
TABLE 64 Germany chatbot market by end user, 2014 - 2025 (USD Million)
TABLE 65 Germany chatbot market by application / business Model, 2014 - 2025 (USD Million)
TABLE 66 Germany chatbot market by type, 2014 - 2025 (USD Million)
TABLE 67 Germany chatbot market by product landscape , 2014 - 2025 (USD Million)
TABLE 68 Germany chatbot market by vertical, 2014 - 2025 (USD Million)
TABLE 69 UK chatbot market, 2014 - 2025 (USD Million)
TABLE 70 UK chatbot market by end user, 2014 - 2025 (USD Million)
TABLE 71 UK chatbot market by application / business Model, 2014 - 2025 (USD Million)
TABLE 72 UK chatbot market by type, 2014 - 2025 (USD Million)
TABLE 73 UK chatbot market by product landscape , 2014 - 2025 (USD Million)
TABLE 74 UK chatbot market by vertical, 2014 - 2025 (USD Million)
TABLE 75 Asia Pacific chatbot market, 2014 - 2025 (USD Million)
TABLE 76 Asia Pacific chatbot market by end user, 2014 - 2025 (USD Million)
TABLE 77 Asia Pacific chatbot market by application / business Model, 2014 - 2025 (USD Million)
TABLE 78 Asia Pacific chatbot market by type, 2014 - 2025 (USD Million)
TABLE 79 Asia Pacific chatbot market by Product landscape , 2014 - 2025 (USD Million)
TABLE 80 Asia Pacific chatbot market by vertical, 2014 - 2025 (USD Million)
TABLE 81 China chatbot market, 2014 - 2025 (USD Million)
TABLE 82 China chatbot market by end user, 2014 - 2025 (USD Million)
TABLE 83 China chatbot market by application / business model, 2014 - 2025 (USD Million)
TABLE 84 China chatbot market by type, 2014 - 2025 (USD Million)
TABLE 85 China chatbot market by product landscape , 2014 - 2025 (USD Million)
TABLE 86 China chatbot market by vertical, 2014 - 2025 (USD Million)
TABLE 87 South Korea chatbot market, 2014 - 2025 (USD Million)
TABLE 88 South Korea chatbot market by end user, 2014 - 2025 (USD Million)
TABLE 89 South Korea chatbot market by application / business Model, 2014 - 2025 (USD Million)
TABLE 90 South Korea chatbot market by type, 2014 - 2025 (USD Million)
TABLE 91 South Korea chatbot market by Product landscape , 2014 - 2025 (USD Million)
TABLE 92 South Korea chatbot market by vertical, 2014 - 2025 (USD Million)
TABLE 93 Japan chatbot market, 2014 - 2025 (USD Million)
TABLE 94 Japan chatbot market by end user, 2014 - 2025 (USD Million)
TABLE 95 Japan chatbot market by application / business Model, 2014 - 2025 (USD Million)
TABLE 96 Japan chatbot market by type, 2014 - 2025 (USD Million)
TABLE 97 Japan chatbot market by product landscape , 2014 - 2025 (USD Million)
TABLE 98 Japan chatbot market by vertical, 2014 - 2025 (USD Million)
TABLE 99 South America chatbot market, 2014 - 2025 (USD Million)
TABLE 100 South America chatbot market by end user, 2014 - 2025 (USD Million)
TABLE 101 South America chatbot market by application / business model, 2014 - 2025 (USD Million)
TABLE 102 South America chatbot market by type, 2014 - 2025 (USD Million)
TABLE 103 South America chatbot market by Product landscape , 2014 - 2025 (USD Million)
TABLE 104 South America chatbot market by vertical, 2014 - 2025 (USD Million)
TABLE 105 Brazil chatbot market, 2014 - 2025 (USD Million)
TABLE 106 Brazil chatbot market by end user, 2014 - 2025 (USD Million)
TABLE 107 Brazil chatbot market by application / business model, 2014 - 2025 (USD Million)
TABLE 108 Brazil chatbot market by type, 2014 - 2025 (USD Million)
TABLE 109 Brazil chatbot market by product landscape , 2014 - 2025 (USD Million)
TABLE 110 Brazil chatbot market by vertical, 2014 - 2025 (USD Million)
TABLE 111 MEA chatbot market, 2014 - 2025 (USD Million)
TABLE 112 MEA chatbot market by end user, 2014 - 2025 (USD Million)
TABLE 113 MEA chatbot market by application / business model, 2014 - 2025 (USD Million)
TABLE 114 MEA chatbot market by type, 2014 - 2025 (USD Million)
TABLE 115 MEA chatbot market by product landscape , 2014 - 2025 (USD Million)
TABLE 116 MEA chatbot market by vertical, 2014 - 2025 (USD Million)
List of Figures
FIG. 1 Market segmentation
FIG. 2 Chatbot market size and growth prospects
FIG. 3 Evolution
FIG. 4 Chatbot- Ecosystem analysis
FIG. 5 Market dynamics
FIG. 6 Segment trend analysis
FIG. 7 Penetration & growth prospect mapping
FIG. 8 Porter’s five forces analysis
FIG. 9 Chatbot-PEST analysis
FIG. 10 Platforms
FIG. 11 Messaging Platforms
FIG. 12 Chatbot market: End user movement analysis
FIG. 13 Chatbot market: Type movement analysis
FIG. 14 Chatbot market: Product Landscape movement analysis
FIG. 15 Chatbot market: Vertical movement analysis
FIG. 16 Regional marketplace: Key takeaways
FIG. 17 Regional outlook, 2016 & 2025
FIG. 18 North America market place: Key takeaways
FIG. 19 Europe market place: Key takeaways
FIG. 20 Asia Pacific market place: Key takeaways
FIG. 21 South America market place: Key takeaways
FIG. 22 MEA market place: Key takeaways
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