Intelligent Process Automation Market by Component (Solutions and Services), Technology (NLP, Machine & Deep Learning), Application (IT Operations, Business Process Automation, and Application Management), Vertical, and Region - Global Forecast to 2023

Table of Contents

1 INTRODUCTION 17

1.1 OBJECTIVES OF THE STUDY 17
1.2 MARKET DEFINITION 17
1.3 MARKET SCOPE 18
1.4 YEARS CONSIDERED FOR THE STUDY 19
1.5 CURRENCY 19
1.6 STAKEHOLDERS 20

2 RESEARCH METHODOLOGY 21

2.1 RESEARCH DATA 21
2.1.1 BREAKDOWN OF PRIMARIES 23
2.1.2 KEY INDUSTRY INSIGHTS 23
2.2 MARKET SIZE ESTIMATION 24
2.3 INTELLIGENT PROCESS AUTOMATION MARKET: RESEARCH ASSUMPTIONS 26
2.4 LIMITATIONS 28

3 EXECUTIVE SUMMARY 29
4 PREMIUM INSIGHTS 35

4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE GLOBAL INTELLIGENT PROCESS AUTOMATION MARKET 35
4.2 INTELLIGENT PROCESS AUTOMATION MARKET, BY COMPONENT, 2018 VS. 2023 35
4.3 INTELLIGENT PROCESS AUTOMATION COMPONENT MARKET, BY SOLUTIONS,
2018 VS. 2023 36
4.4 INTELLIGENT PROCESS AUTOMATION COMPONENT MARKET, BY SERVICES,
2018 VS. 2023 36
4.5 INTELLIGENT PROCESS AUTOMATION MARKET, BY APPLICATION, 2018 VS. 2023 37
4.6 INTELLIGENT PROCESS AUTOMATION MARKET, BY VERTICAL, 2018-2023 37
4.7 INTELLIGENT PROCESS AUTOMATION MARKET SHARE ACROSS REGIONS, 2018 38
4.8 MARKET INVESTMENT SCENARIO 38
 

5 MARKET OVERVIEW AND INDUSTRY TRENDS 39

5.1 MARKET DYNAMICS 39
5.1.1 INTRODUCTION 39
5.1.2 DRIVERS 40
5.1.2.1 Automated IT systems help serve customers’ dynamic requirements 40
5.1.2.2 Optimized resource utilization and minimal human intervention through intelligent automation 40
5.1.2.3 Faster decision-making across the organization 41
5.1.2.4 Increasing investments in digital transformation aiding the intelligent process automation market 41
5.1.3 RESTRAINTS 41
5.1.3.1 Addressing governance and compliance requirements 41
5.1.3.2 High initial cost of implementing IPA for support and less critical services 42
5.1.4 OPPORTUNITIES 42
5.1.4.1 Developing a single, unified intelligent process automation tool 42
5.1.4.2 Building automation-led transformation programs using digital workforce 42
5.1.5 CHALLENGES 43
5.1.5.1 Choosing the right time and right process to implement automation 43
5.1.5.2 Reluctance to adopt automatic and intelligent processes 43
5.1.5.3 Difficulties in rising in the maturity chain 43
5.2 INDUSTRY TRENDS 43
5.2.1 INTRODUCTION 43
5.2.2 ECOSYSTEM 43
5.2.3 CASE STUDIES 44
5.2.3.1 Case study 1: PNC Financial Services Group uses IBM Business Automation Workflow and IBM Operational Decision Manager software to refine and improve business processes 44
5.2.3.2 Case study 2: Arkopharma strengthened its customer experience with Genpact Cora SeQuence platform 45
5.2.3.3 Case study 3: Hovis uses intelligent process automation to improve the responsiveness and ensure accuracy and delivery 45
5.2.3.4 Case study 4: Technology company uses automation solution to enhance finance function for greater efficiency, consistency, and reliability 46
5.2.3.5 Case study 5: Kiwa Register uses intelligent process automation to improve the processing function for different types of license requests 46
5.2.3.6 Case study 6: Worldhotels deploys robotic automation technology to support key customer processes 47
 

6 INTELLIGENT PROCESS AUTOMATION MARKET, BY COMPONENT 48

6.1 INTRODUCTION 49
6.2 SOLUTIONS 50
6.2.1 SOFTWARE TOOLS 52
6.2.2 PLATFORMS 53
6.3 SERVICES 54
6.3.1 PROFESSIONAL SERVICES 55
6.3.1.1 Advisory/consulting 57
6.3.1.2 Design and implementation 57
6.3.1.3 Training 58
6.3.1.4 Support and maintenance 58
6.3.2 MANAGED SERVICES 59

7 INTELLIGENT PROCESS AUTOMATION MARKET, BY TECHNOLOGY 60

7.1 INTRODUCTION 60
7.2 NATURAL LANGUAGE PROCESSING 61
7.3 MACHINE AND DEEP LEARNING 61
7.4 NEURAL NETWORKS 61
7.5 VIRTUAL AGENTS 61
7.6 MINI BOTS 61
7.7 COMPUTER VISION 62
7.8 OTHERS 62

8 INTELLIGENT PROCESS AUTOMATION MARKET, BY APPLICATION 63

8.1 INTRODUCTION 64
8.2 IT OPERATIONS 65
8.3 BUSINESS PROCESS AUTOMATION 66
8.4 APPLICATION MANAGEMENT 67
8.5 CONTENT MANAGEMENT 68
8.6 SECURITY 69
8.7 OTHERS 70

9 INTELLIGENT PROCESS AUTOMATION MARKET, BY VERTICAL 71

9.1 INTRODUCTION 72
9.2 BFSI 74
9.3 TELECOMMUNICATIONS AND IT 75
9.4 TRANSPORT AND LOGISTICS 76
9.5 MEDIA AND ENTERTAINMENT 77
9.6 RETAIL AND ECOMMERCE 78
9.7 MANUFACTURING 79
9.8 HEALTHCARE AND LIFE SCIENCES 80
9.9 OTHERS 81

10 INTELLIGENT PROCESS AUTOMATION MARKET, BY REGION 82

10.1 INTRODUCTION 83
10.2 NORTH AMERICA 84
10.2.1 UNITED STATES 85
10.2.2 CANADA 86
10.3 EUROPE 89
10.3.1 UK 89
10.3.2 GERMANY 90
10.3.3 FRANCE 90
10.3.4 REST OF EUROPE 90
10.4 ASIA PACIFIC 93
10.4.1 CHINA 95
10.4.2 AUSTRALIA AND NEW ZEALAND 95
10.4.3 JAPAN 95
10.4.4 SINGAPORE 95
10.4.5 REST OF ASIA PACIFIC 96
10.5 REST OF THE WORLD 99
10.5.1 ISRAEL 99
10.5.2 UNITED ARAB EMIRATES 99
10.5.3 MEXICO 100
10.5.4 OTHERS 100

11 COMPETITIVE LANDSCAPE 103

11.1 OVERVIEW 103
11.2 COMPETITIVE SITUATION AND TRENDS 104
11.2.1 NEW PRODUCT LAUNCHES & PRODUCT ENHANCEMENTS 105
11.2.2 AGREEMENTS, ALLIANCES, COLLABORATIONS, AND PARTNERSHIPS 107
11.2.3 ACQUISITIONS 109
11.2.4 EXPANSIONS 111
11.3 MARKET RANKING OF KEY PLAYERS 112
 

12 COMPANY PROFILES 113

12.1 ACCENTURE 113
(Business Overview, Products, Solutions & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View)*
12.2 ATOS 116
12.3 BLUE PRISM 120
12.4 CAPGEMINI 123
12.5 COGNIZANT 125
12.6 CGI 128
12.7 EXL 130
12.8 GENPACT 132
12.9 HCL TECHNOLOGIES 135
12.10 IBM 138
12.11 INFOSYS 141
12.12 KPMG 144
12.13 PEGASYSTEMS 146
12.14 SYNTEL 148
12.15 TCS 150
12.16 TECH MAHINDRA 152
12.17 THOUGHTONOMY 154
12.18 UIPATH 155
12.19 WIPRO 158
12.20 XEROX 160
12.21 KEY INNOVATORS 162
12.21.1 HAPPIEST MINDS 162
12.21.2 SYMPHONY VENTURES 162
12.21.3 AVASANT 163
12.21.4 AVANADE 163
12.21.5 VIRTUAL OPERATIONS 163
12.21.6 SUTHERLAND GLOBAL SERVICES 164
*Details on Business Overview, Products, Solutions & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View might not be captured in case of unlisted companies.
13 APPENDIX 165

LIST OF TABLES

TABLE 1 INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY COMPONENT,
2016–2023 (USD MILLION) 49
TABLE 2 COMPONENT: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 50
TABLE 3 SOLUTIONS: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY TYPE,
2016–2023 (USD MILLION) 51
TABLE 4 SOLUTIONS: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 52
TABLE 5 SOFTWARE TOOLS: INTELLIGENT PROCESS AUTOMATION MARKET FOR SOLUTIONS, BY REGION, 2016–2023 (USD MILLION) 52
TABLE 6 PLATFORMS: INTELLIGENT PROCESS AUTOMATION MARKET FOR SOLUTIONS,
BY REGION, 2016–2023 (USD MILLION) 53
TABLE 7 SERVICES: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY TYPE,
2016–2023 (USD MILLION) 54
TABLE 8 SERVICES: INTELLIGENT PROCESS AUTOMATION SERVICES MARKET SIZE,
BY REGION, 2016–2023 (USD MILLION) 55
TABLE 9 PROFESSIONAL SERVICES: INTELLIGENT PROCESS AUTOMATION MARKET SIZE,
BY TYPE, 2016–2023 (USD MILLION) 56
TABLE 10 PROFESSIONAL SERVICES: INTELLIGENT PROCESS AUTOMATION MARKET SIZE,
BY REGION, 2016–2023 (USD MILLION) 56
TABLE 11 ADVISORY/CONSULTING: INTELLIGENT PROCESS AUTOMATION MARKET
FOR PROFESSIONAL SERVICES, BY REGION, 2016–2023 (USD MILLION) 57
TABLE 12 DESIGN AND IMPLEMENTATION: INTELLIGENT PROCESS AUTOMATION MARKET FOR PROFESSIONAL SERVICES, BY REGION, 2016–2023 (USD MILLION) 57
TABLE 13 TRAINING: INTELLIGENT PROCESS AUTOMATION MARKET FOR PROFESSIONAL SERVICES, BY REGION, 2016–2023 (USD MILLION) 58
TABLE 14 SUPPORT AND MAINTENANCE: INTELLIGENT PROCESS AUTOMATION MARKET
FOR PROFESSIONAL SERVICES, BY REGION, 2016–2023 (USD MILLION) 59
TABLE 15 MANAGED SERVICES: INTELLIGENT PROCESS AUTOMATION MARKET SIZE,
BY REGION, 2016–2023 (USD MILLION) 59
TABLE 16 INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY APPLICATION,
2016–2023 (USD MILLION) 64
TABLE 17 APPLICATION: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 65
TABLE 18 IT OPERATIONS: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 65
TABLE 19 BUSINESS PROCESS AUTOMATION: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 66
TABLE 20 APPLICATION MANAGEMENT: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 67
TABLE 21 CONTENT MANAGEMENT: INTELLIGENT PROCESS AUTOMATION MARKET SIZE,
BY REGION, 2016–2023 (USD MILLION) 68
TABLE 22 SECURITY: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY REGION,
2016–2023 (USD MILLION) 69
TABLE 23 OTHERS: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY REGION,
2016–2023 (USD MILLION) 70
TABLE 24 INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY VERTICAL,
2016–2023 (USD MILLION) 73
TABLE 25 VERTICAL: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY REGION,
2016–2023 (USD MILLION) 73
TABLE 26 BFSI: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY REGION,
2016–2023 (USD MILLION) 74
TABLE 27 TELECOMMUNICATIONS AND IT: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 75
TABLE 28 TRANSPORT AND LOGISTICS: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 76
TABLE 29 MEDIA AND ENTERTAINMENT: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 77
TABLE 30 RETAIL AND ECOMMERCE: INTELLIGENT PROCESS AUTOMATION MARKET SIZE,
BY REGION, 2016–2023 (USD MILLION) 78
TABLE 31 MANUFACTURING: INTELLIGENT PROCESS AUTOMATION MARKET SIZE,
BY REGION, 2016–2023 (USD MILLION) 79
TABLE 32 HEALTHCARE AND LIFE SCIENCES: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 80
TABLE 33 OTHERS: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY REGION,
2016–2023 (USD MILLION) 81
TABLE 34 INTELLIGENT PROCESS AUTOMATION SERVICES MARKET SIZE, BY REGION,
2016–2023– (USD MILLION) 83
TABLE 35 NORTH AMERICA: INTELLIGENT PROCESS AUTOMATION SERVICES MARKET SIZE, BY COUNTRY, 2016–2023 (USD MILLION) 86
TABLE 36 NORTH AMERICA: INTELLIGENT PROCESS AUTOMATION SERVICES MARKET SIZE, BY COMPONENT, 2016–2023 (USD MILLION) 86
TABLE 37 NORTH AMERICA: INTELLIGENT PROCESS AUTOMATION SERVICES MARKET SIZE, BY SOLUTION, 2016–2023 (USD MILLION) 87
TABLE 38 NORTH AMERICA: INTELLIGENT PROCESS AUTOMATION SERVICES MARKET SIZE, BY SERVICES, 2016–2023 (USD MILLION) 87
TABLE 39 NORTH AMERICA: INTELLIGENT PROCESS AUTOMATION SERVICES MARKET SIZE, BY PROFESSIONAL SERVICES, 2016–2023 (USD MILLION) 87
TABLE 40 NORTH AMERICA: INTELLIGENT PROCESS AUTOMATION SERVICES MARKET SIZE, BY APPLICATION, 2016–2023 (USD MILLION) 88
TABLE 41 NORTH AMERICA: INTELLIGENT PROCESS AUTOMATION SERVICES MARKET SIZE, BY VERTICAL, 2016–2023 (USD MILLION) 88
TABLE 42 EUROPE: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY COUNTRY, 2016–2023 (USD MILLION) 89
TABLE 43 EUROPE: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY COMPONENT, 2016–2023 (USD MILLION) 90
TABLE 44 EUROPE: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY SOLUTION, 2016–2023 (USD MILLION) 91
TABLE 45 EUROPE: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY SERVICES, 2016–2023 (USD MILLION) 91
TABLE 46 EUROPE: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY PROFESSIONAL SERVICES, 2016–2023 (USD MILLION) 91
TABLE 47 EUROPE: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY APPLICATION, 2016–2023 (USD MILLION) 92
TABLE 48 EUROPE: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY VERTICAL,
2016–2023 (USD MILLION) 92
TABLE 49 ASIA PACIFIC: INTELLIGENT PROCESS AUTOMATION SERVICES MARKET SIZE,
BY COUNTRY, 2016–2023 (USD MILLION) 95
TABLE 50 ASIA PACIFIC: INTELLIGENT PROCESS AUTOMATION MARKET SIZE,
BY COMPONENT, 2016–2023 (USD MILLION) 96
TABLE 51 ASIA PACIFIC: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY SOLUTION, 2016–2023 (USD MILLION) 96
TABLE 52 ASIA PACIFIC: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY SERVICES, 2016–2023 (USD MILLION) 97
TABLE 53 ASIA PACIFIC: INTELLIGENT PROCESS AUTOMATION MARKET SIZE,
BY PROFESSIONAL SERVICES, 2016–2023 (USD MILLION) 97
TABLE 54 ASIA PACIFIC: INTELLIGENT PROCESS AUTOMATION MARKET SIZE,
BY APPLICATION, 2016–2023 (USD MILLION) 98
TABLE 55 ASIA PACIFIC: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY VERTICAL, 2016–2023 (USD MILLION) 98
TABLE 56 ROW: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY COUNTRY,
2016–2023 (USD MILLION) 99
TABLE 57 ROW: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY COMPONENT, 2016–2023 (USD MILLION) 100
TABLE 58 ROW: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY SOLUTIONS,
2016–2023 (USD MILLION) 100
TABLE 59 ROW: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY SERVICES,
2016–2023 (USD MILLION) 101
TABLE 60 ROW: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY PROFESSIONAL SERVICES, 2016–2023 (USD MILLION) 101
TABLE 61 ROW: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY APPLICATIONS, 2016–2023 (USD MILLION) 102
TABLE 62 ROW: INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY VERTICAL,
2016–2023 (USD MILLION) 102
TABLE 63 MARKET EVALUATION FRAMEWORK 104
TABLE 64 NEW PRODUCT LAUNCHES & PRODUCT ENHANCEMENTS,
APRIL 2016-AUGUST 2018 105
TABLE 65 AGREEMENTS, ALLIANCES, COLLABORATIONS, AND PARTNERSHIPS,
APRIL 2016-JULY 2018 107
TABLE 66 ACQUISITIONS, JUNE 2016- AUGUST 2018 109
TABLE 67 EXPANSIONS, FEBRUARY 2016-AUGUST 2018 111
TABLE 68 MARKET RANKING OF KEY PLAYERS IN INTELLIGENT PROCESS AUTOMATION MARKET, 2017 112

LIST OF FIGURES

FIGURE 1 INTELLIGENT PROCESS AUTOMATION MARKET: MARKET SEGMENTATION 18
FIGURE 2 REGIONAL SCOPE 18
FIGURE 3 GLOBAL INTELLIGENT PROCESS AUTOMATION MARKET: RESEARCH DESIGN 21
FIGURE 4 RESEARCH METHODOLOGY 22
FIGURE 5 BREAKDOWN OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION,
AND REGION 23
FIGURE 6 DATA TRIANGULATION 24
FIGURE 7 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH 25
FIGURE 8 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 26
FIGURE 9 INTELLIGENT PROCESS AUTOMATION EVOLUTION 30
FIGURE 10 INTELLIGENT PROCESS AUTOMATION MARKET SIZE, 2016-2023 32
FIGURE 11 INTELLIGENT PROCESS AUTOMATION ANALYSIS 32
FIGURE 12 FASTEST GROWING SEGMENTS IN INTELLIGENT PROCESS AUTOMATION MARKET, 2018-2023 33
FIGURE 13 INTELLIGENT PROCESS AUTOMATION MARKET: REGIONAL ANALYSIS, 2018 34
FIGURE 14 INCREASING DEMAND FOR IMPROVED BUSINESS PROCESS EFFICIENCY DRIVE INTELLIGENT PROCESS AUTOMATION GROWTH DURING FORECAST PERIOD 35
FIGURE 15 SOLUTIONS SEGMENT TO HOLD LARGER MARKET SHARE 35
FIGURE 16 PLATFORMS SEGMENT TO HOLD LARGER MARKET SHARE 36
FIGURE 17 PROFESSIONAL SERVICES SEGMENT TO HOLD LARGER MARKET SHARE 36
FIGURE 18 IT OPERATIONS SEGMENT TO HOLD LARGEST MARKET SHARE 37
FIGURE 19 BFSI SEGMENT TO HOLD LARGEST MARKET SHARE DURING FORECAST PERIOD 37
FIGURE 20 NORTH AMERICA ESTIMATED TO HOLD THE LARGEST MARKET SHARE IN 2018 38
FIGURE 21 ASIA PACIFIC TO EMERGE AS THE BEST MARKET FOR INVESTMENTS DURING FORECAST PERIOD 38
FIGURE 22 INTELLIGENT PROCESS AUTOMATION MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 39
FIGURE 23 INTELLIGENT PROCESS AUTOMATION ECOSYSTEM: BY TECHNOLOGY 44
FIGURE 24 SERVICES SEGMENT EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 49
FIGURE 25 PLATFORMS SEGMENT EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 51
FIGURE 26 MANAGED SERVICES EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 54
FIGURE 27 SUPPORT AND MAINTENANCE SERVICES SEGMENT EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 55
FIGURE 28 INTELLIGENT PROCESS AUTOMATION TECHNOLOGIES 60
FIGURE 29 BUSINESS PROCESS AUTOMATION SEGMENT EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 64
FIGURE 30 TELECOMMUNICATIONS AND IT SEGMENT EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 72
FIGURE 31 ASIA PACIFIC IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 83
FIGURE 32 ASIA PACIFIC: A HOTSPOT IN THE INTELLIGENT PROCESS AUTOMATION MARKET DURING THE FORECAST PERIOD 84
FIGURE 33 NORTH AMERICA: MARKET SNAPSHOT 85
FIGURE 34 ASIA PACIFIC: MARKET SNAPSHOT 94
FIGURE 35 COMPANIES ADOPTED AGREEMENTS, ALLIANCES, COLLABORATIONS, & PARTNERSHIPS AS KEY GROWTH STRATEGIES BETWEEN FEBRUARY
2016-AUGUST 2018 103
FIGURE 36 ACCENTURE: COMPANY SNAPSHOT 113
FIGURE 37 ACCENTURE: SWOT ANALYSIS 115
FIGURE 38 ATOS: COMPANY SNAPSHOT 116
FIGURE 39 ATOS: SWOT ANALYSIS 118
FIGURE 40 BLUE PRISM: COMPANY SNAPSHOT 120
FIGURE 41 CAPGEMINI: COMPANY SNAPSHOT 123
FIGURE 42 COGNIZANT: COMPANY SNAPSHOT 125
FIGURE 43 COGNIZANT: SWOT ANALYSIS 127
FIGURE 44 CGI: COMPANY SNAPSHOT 128
FIGURE 45 EXL: COMPANY SNAPSHOT 130
FIGURE 46 GENPACT: COMPANY SNAPSHOT 132
FIGURE 47 GENPACT: SWOT ANALYSIS 134
FIGURE 48 HCL TECHNOLOGIES: COMPANY SNAPSHOT 135
FIGURE 49 IBM: COMPANY SNAPSHOT 138
FIGURE 50 IBM: SWOT ANALYSIS 139
FIGURE 51 INFOSYS: COMPANY SNAPSHOT 141
FIGURE 52 KPMG: COMPANY SNAPSHOT 144
FIGURE 53 PEGASYSTEMS: COMPANY SNAPSHOT 146
FIGURE 54 SYNTEL: COMPANY SNAPSHOT 148
FIGURE 55 TCS: COMPANY SNAPSHOT 150
FIGURE 56 TECH MAHINDRA: COMPANY SNAPSHOT 152
FIGURE 57 WIPRO: COMPANY SNAPSHOT 158
FIGURE 58 XEROX: COMPANY SNAPSHOT 160

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